To get your shipping cost, just select the items you intend to purchase with the “Buy it Now” buttons. Then enter in your zip code where prompted and you will see your shipping cost prior to making payment. Don’t forget to select “Recalculate” when making any changes to your shopping cart. Payment options are either Credit Card or Paypal. Credit card processing is not connected to Paypal in any way and preformed thru a secure server. We accept Visa, Mastercard and Discover.
Although we have many vacuum tables and accessories in stock and can ship right away, we may not have every table in stock all the time but we do replenish stock on a weekly basis. With this said if we do not have the items you requested in stock we should be able to ship your item within approx. 7 to 10 business days unless it is a custom order and then we will give you an approximate shipping date at time of order. All clear Vacuum Pods and T-tracks are always in stock and ready to ship. If you like, you can email or call to check if the items you want are in stock. Any items in stock will ship within 2-3 business days from time of order. We are not responsible for delays caused by any of the shipping organizations.
Any issues must be reported within five days of receipt. An RMA number must be issued for a return. No returns after 30 days of receiving merchandise. No returns on custom made orders of any kind, no exceptions. No returns when any modifications made to the merchandise by the end user including: surfacing vacuum table’s top plate, tooling marks to the vacuum table of any kind, the use of any sealants added to our product. Adding sealants to our products will void any warranty. Customers are responsible for any damage caused to merchandise when items are improperly packed or not in original packaging on returns. There will be a charge on hose and rubber mats if they have been cut or cut into. Returns within the 30 days will be subject to a 15% restocking fee. Additional charges apply for any missing or damaged items within a return. Return of any liquid separators must be thoroughly cleaned of any coolants or subject to a cleaning charge. Shipping costs are the responsibility of the buyer and are not refundable. All returned items must be inspected by the Woodbine Company prior to any refunds.
Vacuum pumps are only returnable if the box is unopened with original unopened seal and returned immediately. Once pumps are removed from the carton and wired to electric power by the end user, they are considered “USED” by our pump suppliers therefore they are not returnable but fully covered under warranty.